Shipping policy

Delivery Policy

We are committed to ensuring your order reaches you as swiftly and securely as possible.

  1. Processing Time: All orders are processed within 2 business days (excluding weekends and holidays) after receiving payment confirmation.

  2. Shipping Time: Delivery times depend on your location. Within Australia, standard shipping typically takes 2-8 business days. Express shipping (if selected) takes approximately 1-4 business days.

  3. Shipping Rates: Shipping costs are calculated at checkout based on your order size and delivery address. We may offer free shipping for orders over a certain amount.

  4. Tracking: Once your order has shipped, you’ll receive a tracking number via email so you can follow your package’s journey.

  5. Delivery Issues: If you experience any issues with your delivery, please contact us at exertionau@gmail.com within 1 days of the estimated delivery date.

  6. International Shipping (if applicable): We currently do not offer international shipping. If we do, delivery times and rates will be displayed at checkout, and any customs duties will be the responsibility of the customer.

If you have any further questions about shipping, feel free to reach out to us at exertionau@gmail.com